Which support is right for you?

On-site Service Call

Use this On-site support for repair and service of broken equipment, training and maintenance.

Emergency Service Call

Use Emergency Service when your business can not operate without immediate repairs.

Online Support

Online support includes quick tips and online presentations for common tasks.

Remote Support

Remote support includes telephone and email support.  This is reserved for existing customers with support questions requiring less than 15 minutes of support.

Project Support

Use project support for large projects.  This support requires an additional contract.

If you have questions or want to talk to us,
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Support Trends

Power Fluctuations

Power grids, by nature, can provide your building with surges, brown-outs and spikes.  In addition to these events, Florida is the lightning capitol of the world.  Although most users have a surge protector, many do not have the right protection for their equipment.  Knowing these can help you avoid the problems they create.

Virus, Trojans and Variants

There are over 57,000 known viruses, Trojans and variants.  Viruses can attack your systems through email, Internet access and file sharing from disks outside your office.  You should take appropriate measures to protect all of your systems from attack.

Application Errors

Software application vendors have responded to consumer demand for more functionality and quicker upgrades.  Sometimes new releases include errors or security flaws, which cause unwanted performance.